The Google Pixel 7 and its Pro counterpart have undergone substantial advancements since their unveiling in October 2022. These devices had a handful of issues upon their initial release, but Google was able to rectify nearly all of them through software updates. Nevertheless, on occasion, a strange Pixel defect can emerge, leaving you perplexed. Recently, an unusual malfunction was discovered with the Pixel 7 causing it to crash when playing a specific YouTube video clip. Currently, yet another nonsensical complication has surfaced, involving the Pixel 7 and Pixel 7 Pro cameras, which are unwilling to preserve close-up zoom captures.
A digital content creator who goes by the handle Reddit/u/MintySkyhawk recently shared a video featuring his Pixel 7 Pro, which seemed to be unable to store photos of his PC’s inner workings when taken using the device’s 5x periscope lens in conjunction with the flash. The camera works flawlessly when capturing images from a zoom lens, but fails to save any photos of the computer’s internals, without any apparent cause. Interestingly, the issue persists regardless of whether the cabinet’s glass side panel is present or not.
Subsequently, another Reddit user attempted to replicate the problem by taking close-up photographs of his denim pants at 5x zoom with flash enabled, yet the smartphone wouldn’t retain the images.
A handful of individuals on Reddit attempted to troubleshoot the predicament by extracting a logcat while utilizing the Google Camera application. From the acquired data, it appears that the complication arises as a result of an issue with HDR. This confirms that the error has more to do with the Google Camera software and its algorithm for processing images than with your Pixel phone. This is to guarantee that you do not capture any unappealing photographs of your intended subject or object.
While waiting for Google to address the issue, one can only marvel at the peculiarities of this bug. In the meantime, the simplest solution is to deactivate the flash and rely on the Pixel 7’s exceptional Night Sight mode instead, ensuring that the issue is avoided.